Effective Date: August 26, 2026

Last Updated: August 26, 2026

Drishyam Eye Care Hospital (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients, website visitors, and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://drishyameye.com/ or interact with our online services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways when you use our website or services:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and physical address, that you voluntarily provide to us when you fill out contact forms, book an appointment, or subscribe to our newsletter.

• Health & Medical Information: Information related to your medical history, symptoms, appointments, or inquiries shared voluntarily through appointment booking or consultation requests. (Note: We treat medical and health information with strict confidentiality in compliance with applicable healthcare regulations).

• Derivative Data: Information automatically collected by our servers when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

• Schedule appointments, consultations, and manage patient inquiries.

• Send you appointment confirmations, reminders, and important updates regarding our services.

• Respond to customer service requests and support needs.

• Improve the operation, performance, and security of our website.

• Send newsletters, promotional materials, or health tips (you may opt-out at any time).

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

• Legal Obligations: We may disclose your information where required to do so by law, court order, or governmental regulation, or to protect our rights, property, or safety.

4. Security of Your Information

We use administrative, technical, and physical security measures designed to help protect your personal information from unauthorized access, loss, misuse, or alteration. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. Third-Party Websites

Our website may contain links to third-party websites and applications of interest, including social media platforms. Once you have used these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

6. Contact Us

If you have questions, comments, or concerns about this Privacy Policy, please contact us at:

• Drishyam Eye Care Hospital

• Address: Opp. BSNL Office, Kovilakathumpadam, Thrissur, Kerala, India / Near SBI, Chettuva Road, Chavakkad

• Email: info@drishyameye.com / infochavakkad@drishyameye.com

• Phone: +91 7025 11 11 99 / +91 70 25 24 11 99